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Supportbench’s unique Hierarchy helps you create the perfect structure that
scales with your needs. Each level of Supportbench gives you more flexibility and
control to organize everything from small teams to enterprise companies.
One customer management software for all your every case management. Keep track of your clients from any channel, faster and with more insight.
Get notified through email, mobile app, and sigh up others who need to be kept informed about the ticket.
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Make Supportbench handle the
heavy lifting and notify the
appropriate people, such as a CMS, before things escalate.
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The real-time Dashboard lets you see what’s happening across all channels; analytics & insights whether it’s an agent, team, or global view
The power is familiar, and you have complete control so you don’t need to learn table structures, nor to have someone else built your reports.
Get to the exact data you need by creating custom views of tickets, activities, or survey data.
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Using AI, we collect all customer communication so you can see how your customers feel about your support.
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Deliver better customer experiences, no efficient teams, and solve problems faster.
At risks dashboards help you find customers in trouble and assist them as required.
Increase your revenue by 25% by decreasing costs and reducing customer churn.
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