Supportbench Customer Stories

See how teams are using Supportbench to save time and get more done.

Customer Stories

Teams get more done with Suppotbench

ePass Software

“We had used a few other competitors’ products, but one of the big differences I noticed was that Supportbench was much simpler and provided the same features as the other platforms.”

Ben Erickson

Technical Support Manager

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“With the increased rate of emails, we saw an improvement in customer satisfaction. Supportbench helps our agents manage 11,000+ emails easily and accurately by providing them with a platform that is easy to use.”

Eilis Byrnes

Process Improvement Manager

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“We support many new businesses who have never navigated around the payments world. We needed to focus on giving world-class support in a quick manner, so our customers can focus on growing their business.”

Kevin Byers

Director of Operations

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