Supportbench can be customized to manage any type of work, from personal tasks and team
collaboration to company-wide organization.
Simplify collaboration and get more done with Supportbench's flexible all-in-one support solution for Enterprises.
Build your business for long-term success by organizing all of your cases, workflows, and teamwork in a single, shared place.
Boost growth with Supportbench's secure, scalable SMB support platform. Redefine customer service.
Manage all of your team email addresses all in one place and gain full visibility into your teams communication.
Assign SLAs by the products they have purchased, by their license renewal date, or by a customer support level.
Strategically assign different levels of support to different customers, services, support agents or products.
Put in process to deal with tickets that need extra assistance to ensure problems get resolved at the right level of customer support.
Share the solutions your agents provide to customers by sending that content directly to the knowledge base for review and publication.
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