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14-days
Starts at
Get All the features unlocked for 14 days
Best for mid-sized teams
/agent/month, billed annually
/agent/month, billed monthly
Everything In Free Plus
Ticket Management
Email Management
Chat
Knowledge Base
CSAT, CES, and NPS
Website Widget
Mobile App
Workflow Automation
Customer Health Scoring
24/7 Support
KPI Scorecards
Calendaring
REST API
Best for larger teams
Everything In Business Plus
Custom Roles Permissions
Customer Roles
BI Micro-Service for PowerBI and Tableau
Single Sign-On (SSO)
Live Onboarding Training
Dedicated Success Manager
/agent/month, billed annually
/agent/month, billed monthly
Features
Customer QA AI Bot
Case Summaries
Customer Activity Summaries
Agent Activity Creation Helpers
KB Article Creation from Case History
/agent/month, billed annually
/agent/month, billed monthly
Features
Agent Knowledgebase AI Bot
Customer Knowledgebase AI Bot
Predictive CSAT
Auto-KB creation
Predictive CES
/agent/month, billed annually
/agent/month, billed monthly
Features
Agent Case history AI Bot
Agent Customer history AI Bot
Analytics AI Bot
Team agent activity summaries
Agent activity warning
Case escalation warning
We know switching solutions is hard work and takes commitment, but we believe in our solution so much that we will go to long lengths to make it really painless.
