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Send automated scheduled data report emails to recipients at the scheduled time based on a pre-set time, frequency, and desired data/content.
Scheduled Data Views
With Supportbench’s robust Scheduled data view feature, you can see the big picture with help from your data. This includes the distribution of cases across priority, status, asset, and owner. For most organizations, this data is invaluable to have and allows you to pinpoint focus on major areas that might need improvement.
Data Analysis
Allow information to be delivered efficiently and consistently to the relevant end users, giving them the opportunity to closely analyze organizational performance. Choose when you want to send a report, how often you want to send a report, and to who. You can even send reports to groups and teams.
Features
01. Case Distribution
02. Organizational Performance
03. Team Reports
04. Scheduled Data Views
05. Schedule Update
06. Automated Email Reports
07. Organizational Insights
08. Monitor Changes
Organizational Performance
Get the data you need when you need it and let you to continuously monitor changes and areas of impact within your organization. By knowing where to focus your energy and time, and when to do it, you can continously improve and always be on an upward trend.
