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Supportbench’s pivot table-style advanced grouping allows agents to easily sort and view relevant data based on their needs. Enhance efficiency and productivity with customized support data.
Pivot Tables
Sort cases by relevant data variables with Supportbenches advanced grouping and pivot table analysis. Increase performance metrics and provide exceptional customer experience.
SLA Management
Customize SLAs based on priority, asset, or client email for focused and efficient case management. Improve organizational performance metrics by prioritizing SLA completion.
Features
01. Advanced Grouping
02. Customizable Pivot Tables
03. Efficient Data View
04. Quick Sorting by Data
05. Performance Boost
06. SLA Integration
07. Data-Driven Prioritization
08. Improved Customer Experience.
