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customerservice

In Customer Support The Customer is Not Always Right

Eric Klimuk

Software and hardware troubleshooting are art forms

Eric Klimuk

What is excellent customer service?

Eric Klimuk

Your customer service is only as good as your customer service agents

Eric Klimuk

Technical support email etiquette and flow

Eric Klimuk

Supportbench launches new release offering businesses the most flexible and affordable customer service and helpdesk software on the market

Eric Klimuk

In Customer Support The Customer is Not Always Right

Eric Klimuk

Founder and CTO of Supportbench.