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Streamline Support with an AI-Powered Knowledge Base

Empower your team and customers with intelligent, self-service solutions designed for efficient information management.

AI-Driven Article Creation

Automatically generate knowledge base articles from resolved tickets, ensuring valuable information is captured and shared without manual effort.​ One-click article generation from ticket histories Automatic tagging and categorization Consistent formatting and structure

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Customizable Knowledge Base Portals

Create branded, user-friendly portals tailored to different audiences, providing easy access to relevant information. Separate internal and external knowledge bases Role-based access controls Responsive design for various devices​ Ticket creation, and dynamic searching

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Integrated AI Co-Pilot and Recommendations

Enhance user experience with intelligent search capabilities that provide accurate and context-aware results.​ Natural language processing for query understanding Contextual article suggestions No more searching, ask questions and get answers from AI

Performance Analytics and Feedback Loops

Monitor knowledge base effectiveness and gather insights to continuously improve content quality and relevance. Article view and engagement metrics User feedback collection and analysis Content performance dashboards

Experience the efficiency and reliability of a comprehensive knowledge management solution designed to meet the demands of modern support teams.

Enhance Your Support Strategy with Supportbench's Knowledge Base

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