ClickCease
 

Plans & Pricing

Get everything you need for enterprise-level customer support at an incredible value.

All pricing plans include one-year contracts, annual payments, and a 7 seat minimum. 

All-In-One

  • Ticket management 

  • Product & License Management 

  • Knowledge Base and KCS 

  • Scorecards 

  • Customer Health Scoring 

  • Customer Notes and Popups 

  • Notification Engine 

  • Rest API 

  • Standard Reporting and Dashboards 

  • Direct Integrations 

  • Sentiment and Emotional analysis 

  • Business Process Automation via our Workflow Engine 

Enterprise

  Everything in the All-In-One package +

  • Dedicated Account Manager 

  • External auditing via Microsoft Sentinel 

  • SAML 

  • Sandbox Access 

  • Customizable Health Scoring 

  • Customizable Scorecards 

  • Data Warehousing for simple access with PowerBI and Tableau 

  • Projects 

  • Webhooks and increased API daily limit 

Easy to understand plans

at an incredible value

Frequently Asked Questions

How do I get started? 

You can book a demo or contact our Sales team directly by emailing sales@supportbench.com.  They will work directly with you and ensure you get the right features and tools you need.

How long are your contracts? Can I change plans?

All plans are annual and we will absolutely work with you in changing your plans as you need.

Is my business data private and safe?

We take security very seriously and you get to choose your data center from the get-go. To ensure you get the best security, all infrastructure is maintained as a platform in Microsoft Azure with more security compliance than any other cloud platform.   If you decide to cancel your account, all data is self-contained within your own database and is removed on account termination.

Is your pricing all inclusive? Are there any add-on fees? 

There may be some extra modules that you can purchase that larger enterprises may require, but with our 2 plans, all features are included in whatever plan you choose with no extra hidden costs. 

How many seats do I need to buy? 

All contracts are a 7-seat minimum. 
 

Speak with a Help Desk Specialist

Talk to a Help Desk Specialist. Get a one-on-one demo, that’s quick and focused on your business needs.

Why Customers Love Us?

A CRM Partner

We help optimize how you work.

Built To Scale

Easily grow to service the biggest customers.

Built for the B2B

Built to make the complexity of the B2B simple.