6 months
Free to start
Get the first 6 months on us, with access to all products and services in the platform — ticketing, AI, SLAs, knowledge, and reporting.
Unlock your startup’s full potential by strengthening customer relationships and streamlining operations — on a program built for early-stage B2B teams. Get 6 months free, then 50% off for 12 months, plus a dedicated CSM to get you set up for success.
For brand-new Supportbench subscribers with fewer than 100 employees that have raised up to Series B.
Enterprise-grade B2B support software at a startup-friendly cost, with the help you need to actually get it running.
Get the first 6 months on us, with access to all products and services in the platform — ticketing, AI, SLAs, knowledge, and reporting.
After your 6-month credit ends, your license costs stay at half price for a further 12 months while you grow.
A named customer success manager helps you get up and running, trains your team, and sets your support operation up for success.
Start simple, then grow into account-aware B2B support without replatforming when your customers get bigger and your commitments get stricter.
Harness the power of Supportbench to bring all customer interactions into a single, easy-to-navigate platform — email, chat, portal, and widget in one queue.
Case and activity summaries, auto-tagging, and response assistance surface what matters, so a small team can act on the full picture faster.
Unlimited access to our community support and a rich knowledge base, plus a customer-facing help center you can publish from day one.
The same platform that gets you organized today handles account context, service commitments, and reporting as you move upmarket.
Bring tickets, account details, knowledge, and the full conversation timeline together so a lean team never replies without context. No scattered inboxes, no lost history.
When a larger customer asks about response times, escalation paths, and reporting, the answers are already built in. Turn on dynamic SLAs, escalation paths, and health scoring as you need them.
Wondering if Supportbench is the key to unlocking your support potential? Here is exactly who the startup program is designed for — and what happens if you do not qualify.
No long procurement cycle. Apply, hear back by email, and get onboarded by a dedicated CSM.
Tell us about your startup, your team size, and where you are in your funding journey. It takes a few minutes.
Once you have successfully applied, Supportbench will reach out by email with the status of your application and the details needed to get started.
Your dedicated customer success manager gets you up and running, trains your team, and helps you set up support for success.
Supportbench has revolutionized how we track agent performance.
The insights gleaned from scorecards have directly translated to improved customer experiences and team efficiency.
Apply to the startup program and get 6 months free, then 50% off for 12 months, plus a dedicated CSM to help you build a support operation your customers trust.
Before you apply, there are three prerequisites to ensure you qualify: