
Manage your team's and customer's email experience.
Support level management allow you to strategically assign different levels of support to different customers or products.

Support level management allow you to strategically assign different levels of support to different customers or products.
Define rules based on customer's level including SLAs.
Sell contracts and ensure promises are met.
Set support contracts to individual products.
Whether you sell support as a premium or need to give bigger customers an extra touch, Supportbench helps you to manage them by the company or by contact.
If you sell products that hold different priorities for different customers, Supportbench can manage it all by defining support levels to assets associated with your customers.
Each support level can have its own SLAs giving you total control into which customers gain top priority.
Define workflows and automate processes based on customer support levels including unique auto-replies, or escalation paths.
We can show you why customers refer to us as their trusted partners.
Book a personalized demo today.