The Ultimate B2B Customer Service Platform

Enhance your B2B relationships with Supportbench. Our AI-powered platform offers unmatched customer service, industry customization, and insightful features for tailored support solutions.

Trusted by thousands of customers and companies all over the world

Because B2B Companies Deserve a Zendesk as Well

Built to manage long-term customer relationships in all of their glorious complexity.

Intelligent AI-Driven Insights

Unlock the power of AI and ChatGPT to predict customer issues, analyze sentiment, and enhance support efficiency, giving you the edge over your competition.

Unmatched Customization & Flexibility

Personalize your support platform with custom fields, data tables, and multiple branded customer portals, ensuring a perfect fit for any B2B SaaS business.

Seamless Integrations & Robust Security

Effortlessly integrate with Salesforce, HubSpot, Slack, and more, while enjoying our strong focus on data security and privacy.

Proactive Customer Health & Risk Assessment

Leverage customer health scoring and at-risk dashboards to proactively identify and address potential issues, boosting satisfaction and retention rates.

KCS-Centric Approach for Optimal Knowledge Management

Harness the power of Knowledge-Centered Service (KCS) methodologies to create, maintain, and improve your knowledge bases, driving better customer support outcomes.

Our Clients Words: Hear Their Success Stories

Caitlyn Langston

Chief Technology Officer


Supportbench is amazing in how it gets things done compared to other success and case executives arrangements I’ve used and IMO incomparably superior when it comes to resolving end-user difficulties.

Jonathan Pasquel

Personnel Manager


Using Supportbench has provided our department with a complete client management system. Since everything is one platform, we have a clear overview of all client and team interaction.

Hugh Dauterman

Data Operations Director


Supportbench has supplied our group with a whole client control system. Because the whole things is in a single platform, all are capable of control all conversation in a single area and feature complete over sight into each clients and group.

Jeanette Gillon

MIS Director


My experience with this software is very positive, in particular with the support team. Also, the user interface is very intuitive and easy-to-use, so I definitely recommend it.

Do More and See More With Supportbench

Supportbench empowers your B2B business with our industry-leading and award-winning platform, designed to deliver exceptional customer support experiences that drive success.

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