Our help desk system is designed to help you deliver exceptional customer support, so it’s dynamic and custom-tailored to the needs of your business with no hidden costs. We customize our platform based on your unique challenges, so your business can deliver unparalleled customer service.
Manage everything from one simple view.
Get all the tools your business needs at no extra costs.
Designed by an experienced B2B team.
Ensure your customers are taken care of with omnichannel customer support.
Omni-Channel
Customer Experience
Customer Notifications
Support Level Management
Data Object
License Management
Customer Roles
Portal & Community
Take your help desk system to the next level with easily customizable native integrations.
Role Based Administration
Ticket Policies
SLA Management
Multi-Department
Configurable Workspaces K:
Escalation Management
Collision Detection
Team Collaboration
Our single-pane-of-glass views and unparalleled adaptability
will boost your team’s productivity.
Event Driven Actions
Scheduled Workflows
Notifications
Round Robin Tickets
Webhooks
Templates & Macros
With a simple and easy-to-use help desk system ticketing system, your business will never lose tickets again.
Direct Integrations
CRM & Salesforce
Rest API
Use KCS to solve problems with our help desk system collaboration
software.
Knowledge Centric
Knowledge Bases
Article Roviewing
Ticket to Article Creation
Customer Articles
Article Suggestions
Customer Security
Multi-Department
Use streamlined help desk analytics and reporting to make better decisions.
Customer Health Scoring
Agent Scorecards
Tableu & Power BI
Realtime Dashboard
Sentiment Analysis
Scheduled Data Report
Data Views
Pivot Tables
We can show you why customers refer to us as their trusted partners.
Book a personalized demo today.
