Affordable pricing that lets you scale your business without fear
Our mission to level the playing field for small-medium businesses by allowing them to leverage an enterprise-like feature set to provide better support at an affordable pricing to compete and win.
How do others stack up?
More features, more value, without the cost
| Supportbench | Zendesk | Freshdesk | Salesforce | Oracle CX | |
Made for B2BEverything is designed for B2B customer support |  | n/a | n/a | | |
Realtime notification engineGet notified on everything with no configuration | | n/a | n/a | n/a | n/a |
Powerful email editorCreate responses just like in outlook | | n/a | n/a | n/a | n/a |
Sentiment AnalysisKnow exactly how your customers are feeling | | n/a | n/a | n/a | n/a |
Customer health scoringKnow how your customers are being serviced | | n/a | n/a | n/a | n/a |
Customer at risk dashboardsSave customers by knowing who is in trouble | | n/a | n/a | n/a | n/a |
Next gen reporting engineGet any data fast and pivot on it without a separate BI platform | | n/a | n/a | n/a | n/a |
KPI scorecardsEvery metric is recorded and measured from your agents and teams | | n/a | n/a | n/a | n/a |
Custom data objectsStore relevant data for customers, like training sessions | | n/a | n/a | n/a | n/a |
Salesforce data synchronizationSynchronize account, contact, asset, and custom object information | | n/a | n/a | n/a | n/a |
Built in calendaringManage customer events and sick days | | n/a | n/a | n/a | n/a |
Escalation engineManage escalation paths, create templates, and easily measure | | n/a | n/a | n/a | n/a |
NPS and CESGet accurate NPS and CES scores | | n/a | n/a | n/a | n/a |
Survey engineSurvey your customers without needing software like mailchimp | | n/a | n/a | n/a | n/a |
Already using another customer support software? We are going to make things really easy
We know switching solutions is hard work and takes commitment, but we believe in our solution so much that we will go to long lengths to make it really painless.
- If you have an existing contract, we will transfer it over and pretend you paid until your renewal comes up
- Migrate your data and configurations
- Have a dedicated migration project manager
- Come up with a training plan for your team
Why Customers Love Us?
A CRM Partner
We help optimize how you work.
Built To Scale
Easily grow to service the biggest customers.
Built for the B2B
Built to make the complexity of the B2B simple.
Speak with a Help Desk Specialist
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that’s quick and focused on your business needs.
