Affordable pricing that lets you scale your business without fear

Our mission to level the playing field for small-medium businesses by allowing them to leverage an enterprise-like feature set to provide better support at an affordable pricing to compete and win. 

How many agents do you have?

3

Agents

Billed Yearly
Supportbench

$ 40/mo

Per Agent




Paid Monthly (USD)

Get Demo
Zendesk

$ 215/mo

Per Agent




You Save:

$ 180.00
Freshdesk

$ 99/mo

Per Agent




You Save:

$ 64.00
Salesforce

$ 300/mo

Per Agent




You Save:

$ 265.00
Oracle CX

$ 250/mo

Per Agent




You Save:

$ 215.00

How do others stack up?

More features, more value, without the cost

SupportbenchZendeskFreshdeskSalesforceOracle CX

Made for B2B

Everything is designed for B2B customer support

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Realtime notification engine

Get notified on everything with no configuration

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Powerful email editor

Create responses just like in outlook

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Sentiment Analysis

Know exactly how your customers are feeling

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Customer health scoring

Know how your customers are being serviced

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Customer at risk dashboards

Save customers by knowing who is in trouble

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Next gen reporting engine

Get any data fast and pivot on it without a separate BI platform

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KPI scorecards

Every metric is recorded and measured from your agents and teams

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Custom data objects

Store relevant data for customers, like training sessions

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Salesforce data synchronization

Synchronize account, contact, asset, and custom object information

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Built in calendaring

Manage customer events and sick days

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Escalation engine

Manage escalation paths, create templates, and easily measure

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NPS and CES

Get accurate NPS and CES scores

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Survey engine

Survey your customers without needing software like mailchimp

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Already using another customer support software? We are going to make things really easy

We know switching solutions is hard work and takes commitment, but we believe in our solution so much that we will go to long lengths to make it really painless.

  • ​If you have an existing contract, we will transfer it over and pretend you paid until your renewal comes up
  • Migrate your data and configurations
  • ​​Have a dedicated migration project manager
  • ​​Come up with a training plan for your team

Why Customers Love Us?

A CRM Partner

We help optimize how you work.

Built To Scale

Easily grow to service the biggest customers.

Built for the B2B

Built to make the complexity of the B2B simple.

Speak with a Help Desk Specialist

Talk to a Help Desk Specialist. Get a one-on-one demo,
that’s quick and focused on your business needs.