Affordable pricing that lets you scale your business without fear
Our mission to level the playing field for small-medium businesses by allowing them to leverage an enterprise-like feature set to provide better support at an affordable pricing to compete and win.
How do others stack up?
More features, more value, without the cost
Made for B2B
Everything is designed for B2B customer support
Realtime notification engine
Get notified on everything with no configuration
Powerful email editor
Create responses just like in outlook
Know exactly how your customers are feeling
Customer health scoring
Know how your customers are being serviced
Customer at risk dashboards
Save customers by knowing who is in trouble
Next gen reporting engine
Get any data fast and pivot on it without a separate BI platform
Every metric is recorded and measured from your agents and teams
Custom data objects
Store relevant data for customers, like training sessions
Salesforce data synchronization
Synchronize account, contact, asset, and custom object information
Built in calendaring
Manage customer events and sick days
Manage escalation paths, create templates, and easily measure
NPS and CES
Get accurate NPS and CES scores
Survey your customers without needing software like mailchimp
Already using another customer support software? We are going to make things really easy
We know switching solutions is hard work and takes commitment, but we believe in our solution so much that we will go to long lengths to make it really painless.
- If you have an existing contract, we will transfer it over and pretend you paid until your renewal comes up
- Migrate your data and configurations
- Have a dedicated migration project manager
- Come up with a training plan for your team
Why Customers Love Us?
A CRM Partner
We help optimize how you work.
Built To Scale
Easily grow to service the biggest customers.
Built for the B2B
Built to make the complexity of the B2B simple.
Speak with a Help Desk Specialist
Talk to a Help Desk Specialist. Get a one-on-one demo,
that’s quick and focused on your business needs.